Dear Customer,
We sincerely apologize for the recent deactivation of our accounts on TikTok Shop for MEGZ Apparel AV due to a high number of late dispatch violations. We strive to manage and deliver your orders on time, but as our products are customized, we require 5-7 days to prepare and deliver your orders, which does not align with the 2-3 day time frame set by TikTok.
We want to assure you that we will do our very best to win back our account, as we have many followers and customers who prefer to shop with us on TikTok Shop.
In the meantime, we recommend purchasing from our Shopee accounts for a smoother, more cost-efficient, and faster transaction. You can easily find our three accounts by searching for the keyword “megzapparel”: MEGZ Apparel VA, MEGZ Apparel VB, and MEGZ Apparel VC.
If you prefer to continue shopping with us on TikTok Shop, please stay tuned for updates as we work to resolve this issue.
Please rest assured that any orders currently placed and not yet delivered will continue to be processed and shipped to your address. Thank you for your understanding and support.
Best regards,
MEGZ Apparel Team